Helpdesk Support

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Or call to book a demo: 888-239-7941

ACES Medical

ACES Medical’s helpdesk is open Monday through Friday from 8am to 5pm (PST). Our helpdesk is the preferred method of support for our clients and through it we are able to provide assistance for platforms such as GE Centricity EMR, GE Centricity Group Management (GM), GE Centricity Practice Management (PM), and GE Centricity Practice Solutions (CPS). Technical services support not related to GE Centricity products is also available during our helpdesk hours.

If you are an existing client, please click here to be directed to our helpdesk. Or, please feel free to contact us directly using the information below:

Email: support@acesmedical.com
Phone: 503-968-4666

If you are not an existing client, but have questions regarding our services, please feel free to contact us using the information below:
Email: info@acesmedical.com
Phone: 888-239-7941

2017 Holiday Calendar:

ACES Medical observes the following holidays and on these days, the helpdesk will be closed and only emergency calls will be forwarded to our technicians for assistance.

  • New Years Day: Monday, January 2
  • Memorial Day: Monday, May 29
  • Independence Day: Tuesday, July 4
  • Labor Day: Monday, September 4
  • Thanksgiving Day: Thursday, November 23
  • Christmas Day: Monday, December 25
  • New Years Day (2018): Monday, January 1