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ACES Medical has over 35 years of experience managing and supporting IT networks for medical practices. We provide a wide array of services and turn-key IT solutions allowing us to better meet our client’s needs. Our highly trained staff works with medical practices to create custom IT solutions designed to meet your system’s specific requirements. We will always evaluate your current IT software and hardware with you before any project begins to ensure compatibility and seamless integration with our upgrade recommendations. A built-in component of the customized solutions we provide is continued customer support through our Helpdesk. Our Helpdesk is our preferred method of support for both EHR systems and medical IT services.
As part of our hosting solutions, we will provide data back-up and disaster recovery solutions utilizing our own servers and data storage facilities, which means your patient information stays at ACES Medical and is not directed to a third party. The ACES Medical data centers are Level 4 certified, meeting the same standards as NASA and Microsoft, with 99.995% up time and multiple levels of redundancy built-in to protect your data. Our data centers are also HIPAA compliant.
The EHR systems our Helpdesk can support includes but is not limited to: