Wow. Now that’s a loaded question. Definitely not a question with a simple yes or no answer. Each medical practice considering whether or not to convert to a patient centered medical home (PCMH) needs to do a lot of research into current practices and future goals to evaluate whether a PCMH model is that way to achieve those goals. For those on the fence, here are some reasons why medical practices are converting to PCMHs:
Improved patient care:
The concept behind the PCMH model is that patients have a direct relationship with their primary provider. The primary provider has a team of healthcare professionals that help take care of the patient. This team is responsible for the whole patient, not just certain body parts.PCMHs take a patient-centric view and arrange for care with other providers as needed because a PCMH promotes putting the needs of patient first.
Increased patient satisfaction:
Well, you can’t have one without the other. As patients feel that they are being better taken care of, their satisfaction increases. As providers implement EHRs and electronic communication portals, patients are able to connect more with their providers and at their convenience. Patients who start taking an active approach to their health, may even start asking preventative care questions which can reduce hospital or office visits in the future.
This is where things can get dicey. The PCMH is a new concept and so some states and payers have not formalized incentive plans. However, there are some public and private incentive programs that reward practices that convert to a PCMH. Make sure to visit your state’s website as well as private insurers and ask about their incentive programs prior to deciding whether to move forward with the PCMH model.
The PCMH model is definitely a commitment. It can take a lot of time, preparation, and budget dollars to achieve a successful program. It’s worth it to do your research upfront before deciding yay or nay to ensure no matter what model you use, you’re providing the best care you can.